Terms and Conditions
Last Updated: May 21, 2026
Welcome to the Cebu Cable TV Online Internet Service Application platform. By accessing or using this online application service, you agree to these Terms and Conditions. If you do not agree with these terms, please do not continue using the service.
1. Purpose of the Online Application
This platform allows applicants to submit an online request for internet, cable, upgrade, downgrade, or related services offered by Cebu Cable TV. Submission of an application does not automatically guarantee approval, installation, activation, or availability of the requested service.
2. Account Login
Applicants may be required to sign in using a supported login provider, such as Google or Facebook. You are responsible for using your own account and ensuring that the information associated with your login is accurate and authorized for your use.
3. Accuracy of Information
You agree to provide complete, correct, and updated information in your application. Cebu Cable TV may reject, cancel, or delay the processing of applications that contain false, incomplete, duplicated, or unverifiable information.
4. Service Availability
Service availability depends on technical feasibility, location coverage, network capacity, account verification, document verification, and other operational requirements. Cebu Cable TV may contact you for clarification, additional documents, or site verification before approving your application.
5. Applicant Responsibilities
- Provide accurate personal, contact, and service address details.
- Submit valid and readable required documents when requested.
- Ensure that the service location is correct and accessible for verification.
- Respond to calls, messages, or emails related to your application.
- Use the online application platform only for lawful and legitimate purposes.
6. Prohibited Use
You must not misuse the platform by submitting fraudulent applications, uploading malicious files, attempting unauthorized access, interfering with system operations, or using another person’s account or information without permission.
7. Application Review and Status
Cebu Cable TV may approve, reject, cancel, or request revision of an application based on company policies, verification results, network availability, and other valid operational reasons.
8. Fees, Plans, and Promotions
Displayed plans, prices, installation fees, promotions, and inclusions may change without prior notice. The final applicable plan, price, and service details will be confirmed by Cebu Cable TV before installation or activation.
9. Intellectual Property
All logos, designs, text, graphics, and system content used in this platform are owned by or licensed to Cebu Cable TV. You may not copy, reproduce, or misuse them without written permission.
10. Limitation of Liability
Cebu Cable TV will make reasonable efforts to keep the online application platform available and secure. However, the company is not liable for delays, interruptions, errors, data loss, or service unavailability caused by network issues, maintenance, third-party services, user error, or events beyond its reasonable control.
11. Privacy
Your use of this platform is also governed by our Privacy Policy, which explains how your personal information is collected, used, stored, and protected.
12. Changes to These Terms
Cebu Cable TV may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised “Last Updated” date. Continued use of the platform means you accept the updated terms.
13. Contact Us
For questions about these Terms and Conditions, please contact Cebu Cable TV through the official contact details provided on our website or office channels.